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Venture Respiratory Inc. Order Policies

Privacy and Security

Collecting and using personal information. Venture Respiratory respects the privacy of its customers' personal and health related information, and will not - under any circumstances - exchange, sell or otherwise disclose any personal information collected on our website, phone, mail or email. All information collected will be kept confidential and used only to serve customers or as required by law.

Your e-mail. We welcome your comments, questions about our website or inquiries on products listed or not listed on our website, and have provided an e-mail contact for this purpose. We will share your comments and questions with the employee or representative most capable of addressing your questions and concerns.

Security. Protecting your personal information is a top priority at VentureResp.com. VentureResp.com has adopted and adheres to stringent security standards designed to protect non-public personal information at www.VentureResp.com against accidental or unauthorized access or disclosure. Among the safeguards that VentureResp.com has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site.

Accuracy of Information/ Pricing:

Venture Respiratory attempts to ensure that information on this Web Site is complete, accurate and current. Despite our efforts â€" since we offer the large amount of more than 5,000 items for sale - the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

Prescription:

If you are purchasing a CPAP or Bi-Level (BiPAP) Machine as well as any CPAP or Bi-Level Mask, federal law requires that we receive a copy of a prescription written by your doctor. Any item requiring a prescription will be noted in the items page. No Exceptions can be made to this policy. If you have questions or need any help with this matter please contact us.

Prescriptions from overseas are accepted, as long as the pressure settings can be determined.

Sales tax:

Sales tax is collected on all taxable merchandise shipped within New York State. If the customer or facility receiving the merchandise is registered in the state of New York and is legally exempt from sales tax, please include a copy of your exemption or resale certificate with your payment. Your sales tax will then be credited and exempt for all current or future orders.

Payments:

Venture Respiratory accepts Visa, MasterCard, American Express, and Discover Card. At the present time we do not bill Medicare or private insurance providers - though we are planning to offer this service in the near future.

Upon request, Venture Respiratory can send you - via e-mail or postal service - an additional sales receipt of your order that can be submitted to Medicare or your private insurance provider. Submission of a claim to an insurance company is not a guarantee of payment; Venture Respiratory offers this service only as a courtesy to our customers. For more information contact us and we'll be glad to help you.

ResMed Preferred Internet Provider Disclaimer

Venture Respiratory is a ResMed Preferred Internet Provider, selling only new and unused ResMed products in their original packaging, as received from the manufacturer, without the risk of re-conditioned, altered or mislabeled equipment.

Venture Respiratory sells ResMed products directly to customers within the United States and not to other third party or businesses.

All services provided by Venture Respiratory, including the advertisement, ordering, sale, delivery, instruction, and setup of the products, are performed solely by Venture Respiratory and independently of the manufacturer.

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